Duration
  • 2 Nights
  • 3 Nights
  • 4 Nights
  • 7 Nights
  • 12 Nights

Please enter age at time of arrival

Adults 18+ years
Children 3 - 17 years
Infants 0 - 2 years
Pets Maximum of 2
Holiday with Confidence

Keeping you Safe on Holiday

Hello,

We know how much everyone looks forward to a holiday and we know how important it is to you to have quality time away with your friends and family. After all, it’s all those amazing memories we cherish for years to come.

With that in mind, we’ve worked really hard to ensure that your break feels as fun as it normally would, but want to reassure you that we have put safety measures in place to keep you safe and sound during your stay.

Good To Go England

We’re an approved ‘We’re Good to Go’ business as we can demonstrate that we are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place.

What we’ve put in place to ensure you have a safe holiday

 

Social Distancing

  • There are one-way systems clearly marked around the park and internal areas
  • Hand sanitiser stations at the entrance and exit to our venues, facilities and offices
  • Public toilets are open, however, please adhere to 2 metre social distancing & remember to always was your hands thoroughly
  • We encourage cashless/contactless transactions. Our card readers accept contactless payments up to £45.

Paperless check-in

  • Prior to your arrival, you will receive an email from us letting you know what to expect on check-in and all the handy park information, including a park map
  • We’ll also give you a courtesy call just to see what time you are due to arrive and to give you directions to your accommodation
  • We will be providing a drive through check-in, with a traffic marshal to assist you finding your accommodation
  • We’ll leave your keys in your accommodation
  • We’re going paperless, so please remember to download the park app before you arrive. You’ll also need it to pre-book activities on the park

Your holiday accommodation

  • Your accommodation will be sealed with a door sticker when you arrive
  • Our housekeeping team wear gloves, masks and aprons when cleaning your accommodation
  • You’ll have your very own eco-friendly sanitiser to use during your stay
  • All sheets, duvet covers & pillows cases are washed at high temperatures
  • All surfaces will be cleaned with warm soapy water using a disposable cloth & disinfectant

Be kind to others

  • Wear a face mask in all internal areas on the park
  • Wash your hands regularly with hot water and soap
  • Remember to keep a happy 2m apart from people not in our group
  • Please be patient as some things may take a little longer due to the restrictions we are operating under

  • Be kind to the team on park, we’re here to help you have a safe stay

Your holiday park experience

We will be following the latest Government advice and road map so will open the facilities accordingly. Here is what will be open on the park during your holiday:

From 12th April:
– Shop, for essential items
– Bar & restaurant – outdoor service only and takeaway
– Swimming pool

From 17th May (earliest):
– All facilities, subject to Covid secure procedures.

The Crowtrees Inn

  • Everyone must register themselves on the NHS track & trace before entering the venue or using the facilities on park. There are QR codes located at the internal venue doors which you can scan using your phone
  • Food and drink can be served as takeaway or to enjoy outside. Seating areas are first come first served. Takeaway can be ordered from the food to go app

  • All tables will be spaced for social distancing and menus will be single-use
  • Tables will be cleaned and disinfected thoroughly between customers. Clear signage to indicate tables that have been sanitised and are ready for use
  • Don’t forget to wear your face mask when you’re not sat at the table

Swimming Pool

  • You will need to book your swimming session in advance via the park app
  • Only 1 session/slot is permitted per day and will be subject to availability at time of booking. When making your booking please ensure you select the number of swimmers and include their names & ages. All swimmers under the age of 8 or non-swimmers must be accompanied by an adult on a 121 basis.
  • We politely request you arrive at the pool showered and in your swimming costumes as the changing facilities will not be available. Please bring extra towels or warm baggy clothes for the walk back to your accommodation
  • No pool spectators are allowed at this time